Troubleshooting
Fix common issues with integrations, messages, login, and more.
Popular articles
A member's reports aren't appearing in the channel
Agent dashboard isn't loading
Agent Inbox items aren't being delivered
Agent shows offline but it's running
AI-powered workflow isn't triggering
All members in my org were automatically deactivated
API authentication errors
Channel links in Slack messages aren't working
Channel name changes aren't reflected in Dailybot
Dailybot can't see my private channel
Dailybot doesn't appear after installation
Dailybot isn't posting reports to my channel
Dailybot isn't responding to my commands
Editing my check-in is deleting my blockers
Getting unexpected API responses
How to disconnect and reconnect your chat platform
I can't edit or delete my kudos
I can't find my channel in Dailybot's channel list
I can't find the channel for my report destination
I can't log in to Dailybot
I lost access to my Dailybot account
I need a refund
I need to change my account email address
I was charged an unexpected amount
I'm getting Dailybot messages I didn't sign up for
I'm not receiving my check-in reminder
I'm trying to join but my org already exists
Kudos command isn't working in Discord
Kudos is showing random images I don't want (Google Spaces)
My check-in entry disappeared after editing
My check-in reminder fires at the wrong time
My check-in report doesn't post until end of day
My coding agent's reports aren't appearing
My payment was declined
My reminders aren't firing
My subscription renewed and I want to cancel
My table isn't accepting responses
My team members can't log in via Slack
Slash commands aren't working in Discord
Some members aren't appearing in my check-in
Table expired before everyone responded
Webhooks aren't firing