I can’t log in to Dailybot
Quick check
- Stale session — Sign out everywhere you use Dailybot, clear site data for
dailybot.comin your browser, then try again. - Private window — Open an incognito or private window and log in with the same method you normally use (email/password, Google, Microsoft, or Slack). If it works there, the problem is usually cache or extensions in your main profile.
- SSO status — If you use Google, Microsoft, or Slack to sign in, check that provider’s status page for outages. Try logging into that provider directly in another tab first.
- Email address — Confirm you are using the same email your org invited or that is tied to your chat workspace. Typos and personal vs work email mix-ups are common.
- Cookies — Ensure third-party cookies are not fully blocked for Dailybot if your browser is in a strict privacy mode (some SSO flows need them).
Common causes and fixes
Expired or broken session
Dailybot may still show a logged-in shell while the underlying session is invalid. Fully sign out from Dailybot in the web app, close the tab, and sign in again. If you use multiple devices, sign out on each or revoke active sessions from your account security settings if your org allows it. After that, complete the full login flow from your chat app’s Dailybot home or the web sign-in page.
SSO provider down or misconfigured
When Google, Microsoft, or Slack returns an error during redirect, the failure is often on the identity side or the connection between that account and Dailybot. Verify you can sign into the provider itself. If your company changed SSO policies or disabled an app, an admin may need to re-approve Dailybot. For Slack-specific failures, see My team members can’t log in via Slack.
Wrong account email
You might have two Dailybot-eligible emails (for example, [email protected] vs an alias). The org and check-ins are tied to the account that was invited or that first connected the workspace. Try the other email, or ask an org admin which address is on the member list. If you need to consolidate accounts, changing email may help after you regain access — see I need to change my account email address.
Browser cookies or extensions blocked
Aggressive blockers, enterprise browser policies, or “never remember cookies” settings can break login or SSO handoffs. Test in a clean private window with extensions disabled. If login works, allow cookies for dailybot.com and your SSO domain, or ask IT for an exception for Dailybot.
If none of this worked
Before contacting support, gather:
- Chat platform (Slack, Discord, Google Chat, Microsoft Teams) or “web only”
- Whether you use email/password, Google, Microsoft, or Slack SSO
- Exact error text or a screenshot of the failure screen
- Browser and version (or the Desktop app, if applicable)
- Organization name and the email you believe should have access
- Steps you already tried from this article
Then contact Dailybot support from the Help or Contact options in the product or on the website.
Related articles
- My team members can’t log in via Slack
- I lost access to my Dailybot account
- I need to change my account email address
- Slack workspace setup
Want to go deeper? See the Dailybot Academy for broader product context once you are back in.